Niki Posted June 11, 2019 Report Share Posted June 11, 2019 dear all, WE NEED HELP!!! our RTI builder does not always work with high-resolution jpgs... In 1 from 30 trys we can built a PTM-file with high-resolution jpgs (8688x5792; approx. 12 MB) successfully, but in most of the cases it does not work and we get the message: Unknown Error Detected. Unable to open file D:\03_RTI-OeAI_2019\Master\003\raw-jpg_010\cropped-files\000361.jpg In the attachment you find the screenshot Sometimes it works and sometimes it doesn't - we have no idea why! We need the PTM-file with the high-resolution jpgs and we hope, somebody can solve this problem. Thank you in advance, Niki and Judith Austrian Archaeological Institute Vienna Quote Link to comment Share on other sites More sharing options...
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