grahamhaber Posted October 31, 2018 Report Posted October 31, 2018 Hi, I am new to processing RTI, I started with CHI sample images, first with PTM fitter and that folder I found empty. I switched to HSH fitter and after clicking the execute button I get an "Unkown Error Detected" message. This is on a Mac running 10.13.6. Any thoughts on problems with my process? Thanks for any ideas, Graham Haber Quote
grahamhaber Posted October 31, 2018 Author Report Posted October 31, 2018 I just found another reply that solved the problem. The harddrive name had spaces, I changed the spaces to underscores and that seems to solve the problem. I also read I need to download PTMftter from HP. Sorry I missed these issues in the documentation. Best, Graham 1 Quote
cdschroer Posted October 31, 2018 Report Posted October 31, 2018 Glad you were able to sort it out yourself. Well done! Carla Quote
Issy R-L Posted March 3, 2022 Report Posted March 3, 2022 Hello, I have just managed to install RTI Builder on Mac running OS Monterey. I tried using the fish fossil files provided by CHI and I got all the way to the end of the process, before the same 'unknown error detected!' pops up. I have tried myself but cannot seem to fix this, or find any other solutions that will work for me on the forums! Can anyone help please? Best, Isabelle Quote
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