grahamhaber Posted October 31, 2018 Report Share Posted October 31, 2018 Hi, I am new to processing RTI, I started with CHI sample images, first with PTM fitter and that folder I found empty. I switched to HSH fitter and after clicking the execute button I get an "Unkown Error Detected" message. This is on a Mac running 10.13.6. Any thoughts on problems with my process? Thanks for any ideas, Graham Haber Quote Link to comment Share on other sites More sharing options...
grahamhaber Posted October 31, 2018 Author Report Share Posted October 31, 2018 I just found another reply that solved the problem. The harddrive name had spaces, I changed the spaces to underscores and that seems to solve the problem. I also read I need to download PTMftter from HP. Sorry I missed these issues in the documentation. Best, Graham 1 Quote Link to comment Share on other sites More sharing options...
cdschroer Posted October 31, 2018 Report Share Posted October 31, 2018 Glad you were able to sort it out yourself. Well done! Carla Quote Link to comment Share on other sites More sharing options...
Issy R-L Posted March 3, 2022 Report Share Posted March 3, 2022 Hello, I have just managed to install RTI Builder on Mac running OS Monterey. I tried using the fish fossil files provided by CHI and I got all the way to the end of the process, before the same 'unknown error detected!' pops up. I have tried myself but cannot seem to fix this, or find any other solutions that will work for me on the forums! Can anyone help please? Best, Isabelle Quote Link to comment Share on other sites More sharing options...
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