Gail Specht Posted July 5, 2016 Report Share Posted July 5, 2016 I keep getting an error message on the last page of the RTI builder. I believe it is due to problems with the PTMfitter location on my computer. Does anyone have any advice? I am using a MacPro with OS X El Capitan version 10.11.5 Thank you, Gail Link to comment Share on other sites More sharing options...
cdschroer Posted July 6, 2016 Report Share Posted July 6, 2016 Most likely the problem is that you haven't installed the ptmfitter from HP or told RTIBuilder where you put it. The full description of this is in the User Guide on page 10 and page 20. http://culturalheritageimaging.org/What_We_Offer/Downloads/Process/index.html the "Guide to Highlight Image Processing" Link to comment Share on other sites More sharing options...
Gail Specht Posted July 6, 2016 Author Report Share Posted July 6, 2016 Unfortunately I have repeated the steps several times, moved the ptmfitter to different locations, with each time telling RTIbuilder where the ptmfiitter is located. Link to comment Share on other sites More sharing options...
cdschroer Posted July 19, 2016 Report Share Posted July 19, 2016 Can you provide the exact error message you receive, and exactly when in the processing it appears? Carla Link to comment Share on other sites More sharing options...
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