leszekp Posted July 12, 2013 Report Share Posted July 12, 2013 I sent a few PTM files to a friend, and he reported that when he opened the files in the main RTIViewer window was filled with solid red - no view of the PTM image. The image in the lower right hand corner shows up correctly, and if you save a snapshot, the view is also correct. He also sees the same problem with the HP PTMViewer program. The original problem was on a Windows 7 system, but we've duplicated it on two Windows XP systems of his as well. What's more, PTM files that he was able to view successfully in the past now also have the same problem. His graphics drivers and Java version are fully up to date. I've tested these files on three of my Windows systems, and they work perfectly on all of them. I'm stumped - any ideas? Link to comment Share on other sites More sharing options...
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