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How do I run RTIBuilder on my Mac when I get a "Damaged File" message?

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There have been some reports of problems with newer Macs (running 10.9 and later) where a message stating that the RTIBuilder download is damaged appears.

 

This is a known problem that started with MacOs 10.9 and later, because Apple changed their security checks.  

 
We do not believe there is anything wrong with the RTIBuilder download.  As a small nonprofit company, we haven't paid to be in the Apple Developer program, and so the content is unsigned.  Also a small script runs when you install the software (it basically just sets up a path to the software) and this is what is causing the error message.  Note that the identical package on MacOS 10.8 and earlier will not generate this message.
 
You need to change your security settings (found in the system preferences) to allow software downloaded from anywhere to run, and then try it again.  You can then change the settings back.
 

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The question about the sphere recognition is not related to this topic.  It should be posted as a new topic in the "Processing RTI" Forum"  Also, please describe in detail the problem.  Exactly what happens?  What steps lead to the problem?  Is there an error message?  Does it not work as you expect?  Include a screen shot if that is appropriate.

 

Carla

 

PS:  I can move a new topic someone posts to the proper forum, but I can't move individual posts somewhere else.  Please start a new topic about this issue.

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Thanks Carla, changing the security settings to 'allow from anywhere' worked on mac OSX 10.11.5 (El Capitan). I am now looking forward to using RTI :-)

Bob

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Hello, 

I have another similar problem when I try to install the RTI builder programe. I changed my security options, so i can download the programe, in this way I've can install the RTI viewer programe.

My computer said me that "the RTI builder is damaged and can not be opened. You must eject the disk image". 

I've read the forum's answered but they don't serve me.

Thank so much

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We have seen the damaged file reported before (though the file is not damaged).  Usually going to system preferences and changing the security settings to allow the software "from anywhere" to run will fix the problem.  Then you can change the setting back, once RTiBuilder is running. You will need an administrator password to make this change.

 

Carla

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Ok - wow, this looks like a problem.  MacOS X Sierra does remove the run apps from "anywhere" option.  

 

Here's an article with a couple of options for how to get around this:

 

http://dispatchist.com/macos-sierra-gatekeeper-run-applications-anywhere/

 

I can't vouch for this site, but one of the options is pretty straightforward.  The more permanent fix involving a command line action in a terminal, you might want to do a bit more research on before trying.

 

Carla

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Hi

Got the same problem and tried Sam's solution but with no success at all.

 

Did anyone have success running the app on Sierra / High Sierra?

 

best, Andreas

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I'm reinstalling my RTIBuilder and my previous instructions no longer work using MacOS High Sierra.  I have tried variations on a theme:  xattrc -d; sudo chmod; spctl; etc. No such luck!  Has anyone had any success?

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