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After creating a new project in RTI Builder and selecting the images to be processed, I received an "Error when opening the XML carrier" message when I pressed "next" to proceed to the screen to find the light positions. When the screen opens to select the area to use to identify the spheres, none of the project images appears in the top window, and I can't select the area for finding the spheres. I tried starting over to create a new project, and this time I didn't receive an error message, but still no images appear in the window when I get to the screen to highlight the spheres. However, when I closed the RTI Builder program and started over, I again got the "error when opening the XML carrier" message. Can you suggest a way to fix this error? Thanks!