BetsyBurr

Thanks for the feedback, I really appriciate it. I don't know if I have Java or not, which means that's probably the problem. Thanks! Betsy

RTIBuilder Version 2.0.2 for Win32 did not download successfully on my computer, though I had no problem with the RTIViewer Version 1.1 for 64-bit Windows OS. When I contacted Cultural Heritage Imaging customer services said Win32 version should be operable on a 64-bit OS, and that I should direct future questions here. I have a Lenovo 64-bit OS running Window 7. When I downloaded the software, it went through the motions of intalling very quickly. The icons and folders appeared on my computer, but the software doesn't open. I uninstalled and reinstalled multiple times, but it is always the same. Any suggestions? Thanks! Betsy