Difficulty launching RTI Builder
Posted 23 February 2012 - 08:17 PM
I don't know what was wrong with the RTIbuilder executables. Both the main and console versions terminated immediately upon execution, on both 64-bit Windows 7 and 32-bit Windows XP. The solution, in both cases, was to make a shortcut directly to the RTIbuilder.jar file, bypassing the launchers entirely, with the default working directory of the shortcut being the same as its location (C:\RTIbuilder_v2_0_2). So long as the full 'for consumers' version of Java was installed (available at www.sun.com under the main downloads menu), the systems recognized the .jar as an executable file, and also found the associated .jar's in the library folder.
For questions related to this fix, please e-mail firstname.lastname@example.org .
Posted 01 October 2012 - 03:29 AM
Posted 02 October 2012 - 05:48 PM
I haven't seen this issue before. Usually if it starts then things run OK. I can ask the developer to take a look. What platform are you on? Just to be clear, RTIBuilder is coming up, you are typing a name in the project name area, you select a pipeline (either hsh or ptm) and then click "start new project" but nothing happens, and you never get to the next screen. Is this correct?
Posted 02 October 2012 - 10:19 PM
Posted 03 October 2012 - 12:42 AM
Posted 25 October 2013 - 06:22 PM
My university IT people tell me that they will not be able to install RTIbuilder_v2_02 on my managed PC because the software has a virus. I do experience this odd thing where double clicking the RTIbuilder icon results in a virus alert which claims to have discovered a Trojan (Artemis!9032434733EF). Double the clicking RTIbuilder[Console] icon results in the normal launching of the software. Has anyone come across this this before? Thanks!
Posted 26 October 2013 - 06:30 PM
What antivirus service do you use? Many of these programs use proprietary "heuristic" algorithms, where they rely on suspicious software "patterns" in addition to antivirus definitions, and I suspect that's what is happening here. I've had the same thing happen to a software program of mine; I had to submit it as a false positive to the antivirus service, and wait for them to fix the problem. Be prepared to have them tell you it's your fault.
- kathrynpiquette likes this
Posted 04 November 2013 - 03:39 PM
I was traveling and I missed these last couple of posts. I am not aware of any viruses in the software, or any reports of viruses in the software. The 2.0.2 version has been around for several years now with no changes whatsoever. Leszekp's description is scary, but I don't find it hard to believe that some scanner would find a pattern it didn't like, and since this is low volume open source software, they wouldn't know anything about it. I'm not sure I an provide any additional advice, since this s an issue that has not come up before ( or at least has not been reported to us at CHI)
Posted 02 January 2014 - 06:57 PM
Has Taylor's problem been resolved?
I am running Windows & 32 bit and can open RTI Builder from the console, but cannot start a new project using the PTM highlight method.
We have un-installed and re-installed multiple times, updated the plugin for ptm, updated java, and did a regedit too but no luck.
Something wierd is that even with the un-installs, and regeidit's the "date modified" has not changed for the console, jar file, and application.
Thanks for any insight!
Posted 06 January 2014 - 10:07 PM
Ansley, thanks for relating your experience and solution. I was never able to get the RTIBuilder to run on my XP laptop, and I've been building RTIs on a 2012 Mac Mini instead. Maybe I'll try your solution (deleting Java and starting over) to see if it works on my machine, if there's a need, but since I have it working on another platform, I've let it slide.
Posted 07 January 2014 - 11:59 AM
A belated reply to your 26 October post and just to say thanks for your response and that I think you were correct that university antivirus software was being over sensitive in thinking it had found a trojan. They were running McAfee, so if anyone get a similar reaction when attempting to install, as you say: "many of these programs use proprietary "heuristic" algorithms, where they rely on suspicious software "patterns" in addition to antivirus definitions". Interestingly, a few days later the warning stopped coming up of its own accord.
Best - Kathryn
- Carla Schroer and Griffonaus like this
Posted 05 November 2014 - 04:18 PM
Just to add to this re. antivirus software, I've just had the same problem with McAfee throwing an alert at a trojan "Artemis!9032434733EF" when attempting to run RTIbuilder under Windows 7 (no problems during install). Solution was to add an exception for the 'b2e.exe' file to McAfee.
- Carla Schroer likes this
Posted 10 November 2014 - 11:26 AM
I have been having the same virus issue (running Mcafee) on a Windows 7 i7Core 64 bit 10G Ram. I have placed the b2b.exefile in the exception list. Interestingly, I get to the final stage of RTI creation 'execute' and come up with the errors 'Improper call to JPEG library in 200 state' followed by 'unknown error detected'. I am running Java 8 update 25.
Posted 13 November 2014 - 01:17 AM
The JPEG Library error is a different issue. The problem may be that you have a space somewhere in your filenames or directory names. This is documented in the user guide, and also discussed in the forums in several places:
It is also possible that this could be a problem with your filenaming - you have to use lower case .jpg and not upper case JPG in the filenames:
Posted 13 November 2014 - 10:39 AM
There are no spaces in the file names, but the uppercase file type extension may be the issue.
Keep up the great work team. I met Mark at WAC7 and am pushing this technique amongst my university colleagues.
Addendum: Recreated the project with lower case extension. Works well now. Thanks for the help.
Posted 17 March 2018 - 06:43 AM
Windows Defender will not allow me to run RTI Builder because it claims there is a trojan virus:
startup: C:\Users\jand1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RTIbuilder\RTIbuilder.lnk
"This program is dangerous and executes commands from an attacker."
I am not running any other anti-virus program.
What can I do about this please?
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